FAQ
Read our frequently asked questions to learn more about the products we manufacture. If you have any questions that aren't on this list, please contact us today!
Manufacturing
Yes, at Storflex we manufacture all store fixtures in Corning, New York.
Lead times are assigned based on the order size and production schedules, typical lead times are between 4 to 8 weeks.
No. Since Storflex is a full line gondola shelving manufacturing facility, we do not provide used store fixtures.
Yes, Storflex manufactures upper shelves and accessories to be installed on existing Handy Shelving. Storflex does not manufacture or supply component parts for Handy shelving systems, such as Uprights or base shoes.
If you are considering upgrading or replacing your shelving system, our team would be happy to provide a quote for a fully compatible Storflex gondola solution.
- Removing or unlocking upright shoes
- Adjusting or removing shelves
- Releasing locking pins
- Reconfiguring bays or components
- A description of the issue
- Photos of the component
- Any available product details
Sales/Customer Service
To reach a Sales Representative regarding Storflex products and services, please call us directly at (607) 695-4221 or contact us directly on our website.
There is no order minimum however, additional charges may apply to orders that are less than $500.00 in value.
Shipping damage has increased at an unprecedented pace. When a product arrives from the factory ensure you review it for damage and note any damages with the driver before they leave. If you are unable to fully inspect your entire delivery while the trucking company is at your location, the bill of lading should be signed subject to inspection. Please take pictures as well. This will help when filing a claim with the carrier. Once the driver leaves we have lost our opportunity to make a valid claim.
Currently, we are in the planning stages of building out our customer portal. In the meantime, you can contact our customer service department to get the latest information regarding your order.
Storflex offers a range of products that integrate flawlessly with Madix and Lozier fixtures. Read more
If you have not been contacted by a Storflex Sales Representative our Inside Sales team is happy to assist. You can contact us by chat, phone call or by emailing customerservice@storflex.com.
Corning, NY.
- Complete a paper application at our facility in Corning, NY (available in the lobby), or
- Email your resume to hr@storflex.com for consideration.
Walk-In Coolers
Yes, we manufacture all our walk-in coolers and freezers in Corning, New York.
Storflex walk-in coolers are manufactured with Class 1 CFC Free Polyurethane Foam. Our products R Value meets or exceeds the requirements of the Energy Conservation Act.
No, at Storflex, we can custom manufacture any walk-in cooler size. What this means is if your store has special requirements, we have a solution for it.